Grow Your Practice With PT Telehealth in 2025

Every physical therapy clinic has the same mission: helping people move better, recover faster, and live without pain. But too often, life gets in the way of care. Patients miss appointments because of traffic, childcare conflicts, or long commutes. Others live too far from a clinic to access regular therapy at all. For practice owners, that means lost revenue, but more importantly, it means patients missing out on the physical therapy they need.

Telehealth has changed everything. What began as an emergency measure during the pandemic has solidified into a way for PTs to break down barriers and extend care beyond the walls of the clinic.

The Evolution of Telehealth in Physical Therapy

A Statista survey showed that before 2020, only a small fraction of Americans used telemedicine outside traditional visits, but adoption spiked during the pandemic and hasn’t slowed since. Patient satisfaction with digital health tools has also steadily increased, demonstrating that comfort with virtual care is here to stay.

In 2024, the American College of Healthcare Executives highlighted telehealth as one of the biggest trends shaping physical therapy, with practices using it not only for remote treatment but also for improving patient access and retention.

What Telehealth Looks Like for PTs in 2025

Telehealth creates a virtual care environment where patients feel supported, engaged, and accountable. Patients increasingly expect healthcare to be flexible and accessible, and physical therapy is no exception.

For PTs, this means telehealth must be integrated into care delivery. Many clinics now use a hybrid model, where telehealth complements in-person visits. For example, initial evaluations may be done in person, while progress checks, exercise reviews, or follow-up consultations happen virtually.

Research published in the Journal of Telemedicine and Telecare shows that PT telehealth can be as effective as in-person visits when supported by structured programs and consistent follow-up. The Department of Health and Human Services also emphasizes that telehealth success depends on patient education, workflow integration, and ongoing evaluation of outcomes. Together, these practices make telehealth a sustainable growth strategy for PT clinics in 2025.

Revenue Opportunities Telehealth Unlocks

By offering virtual visits, PT practices can tap into new income streams while improving retention and reducing lost revenue from no-shows.

The global telehealth market was valued at more than $142 billion in 2023 and is projected to grow at a compound annual growth rate of over 22% through 2030. The growth signals a long-term shift in how patients expect to receive care. For PTs, integrating telehealth means aligning with where the market is headed.

Beyond market size, research published in the Journal of Orthopaedic & Sports Physical Therapy highlights that telehealth allows PTs to deliver effective care with fewer cancellations and stronger adherence to treatment plans. That translates into higher visit volumes, steadier revenue, and stronger patient outcomes.

Another opportunity comes from Remote Therapeutic Monitoring (RTM). The American Physical Therapy Association notes that PTs can now bill Medicare and some commercial plans for RTM services using newly approved CPT codes like 98980. This means therapists can be reimbursed for tracking patient progress between visits, such as monitoring adherence to a home exercise program (HEP) or collecting feedback on symptoms. RTM creates a new billable service and pairs naturally with telehealth and digital exercise tracking, turning what was once “non-billable time” into a sustainable revenue stream.

Tech and Tools Essential for PT Telehealth

Telehealth is one part of a broader digital health shift in physical therapy. The American Physical Therapy Association describes today’s PTs as “digitally enabled clinicians,” using tools like remote monitoring, digital exercise apps, and secure telehealth platforms to expand access and improve patient engagement.

To create a professional, seamless telehealth experience, PT practices need tools built for healthcare, not generic video apps. That means your telehealth tools should handle scheduling, documentation, billing, and patient engagement in a way that’s fully compliant with state and federal regulations.

PtEverywhere supports this approach with:

HIPAA-compliant video sessions
Integrated scheduling, documentation, and billing
Built-in home exercise program (HEP) software with progress tracking
Patient portals for communication, reminders, and telehealth access
Cross-platform functionality so patients and providers can connect from any device

How to Integrate Telehealth into Your PT Practice Strategy

Focus on a few key best practices to create a seamless virtual care experience that benefits both your patients and your practice.

Use secure, HIPAA-compliant platforms: Protect patient privacy while ensuring a professional, reliable connection. Consumer video apps are not designed for healthcare delivery.
Prioritize visual clarity: Camera placement and lighting matter. Patients should clearly see therapist demonstrations, and therapists should be able to assess form and movement.
Integrate with home exercise programs (HEPs): Sessions are most effective when reinforced with digital HEP tools that provide patients with reminders, video demonstrations, and progress tracking.
Engage patients actively: Ask patients to repeat exercises, provide verbal feedback, and involve them in setting goals to maintain accountability between visits.
Blend synchronous and asynchronous care: Live telehealth visits work best when paired with secure messaging, shared documents, and educational resources.
Keep sessions structured and efficient: Set clear agendas, just as you would for in-person visits, to maximize time and outcomes.

Bring Flexible, High-Value Care to Your Patients with Telehealth

With PtEverywhere, adding telehealth is simple. Our all-in-one platform combines HIPAA-compliant video sessions, integrated scheduling, customizable HEP software, and patient portals to give you everything you need to deliver seamless virtual care.

Ready to see how telehealth can grow your practice?

Book a PtEverywhere demo today.

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September 2, 2025